Powervault tl2000 tape stuck in driver

Dell powervault tl2000 tape library drive 2 status error. Removing stuck tapes from a tape drive library server fault. Get immediate access to detailed howto videos using your smart phone. How to get a stuck dlt tape out of the backup drive. We are using a dell powervault 110t dlt vs80 drive and 40gb dlt tapes. So when a tape gets physically stuck lto3, does anyone have any recommendations for getting it out if you can get to it from the bay. The affordable powervault tl delivers features found previously only in highend libraries. Dell powervault tl2000 rackmount backup tape library 1 x lto4 drive model tl2000 in good condition and full working order included 1 x dell dell powervault tl2000 backup tape library lto4 sas drive 3672tb. Powervault tl4000 tape library is a 4u solution holding up to 48 tapes for a native capacity of up to 72tb with lto5 tape media. Dell powervault tl4000 tape stuck in the drive dell. Tl2000 tape stuck in drive need support in saudi arabia dell. Dell tl2000 driver download while you are away, the tape library enables you to remotely administer all functions, including system status and logs, diagnostics and drive operations, skip to content. Dell powervault tl2000 lto5 autoloader welcome to scsi stuff.

It has a tape stuck in it and has all leds flashing. The drive keeps trying to eject the tapecartridge currently in there. We have a tl2000 tape library, and we have two lto6 drives installed. Is it possible that i could add one tape at a time and format them then do an inventory to get them back on line. One drive is connected to our backup server, and the control path is set. How to properly install the dell tape tl2000 drivers for veeam by bioffa on 16 january 2015 2 responses if you have to show a tl2000 tape but i think it also applies to a tl4000 to veeam the first thing to do is download the drivers from the dell support site. Normal usage of the dell powervault tl2000 tl4000 tape drive driver is when the operating system or backup application do not include a device driver for the tape drive. The powervault tl2000 tape library is a 2u solution that holds up to 24 tapes for a native capacity of up to 36tb with lto5 tape media.

I need to connect a powervault tl2000 to one of our rebuilt server to recover some data from an old tape. Page 1 dell powervault tl2000 tape library and tl4000 tape library users guide page 3 dell powervault tl2000 tape library and tl4000 tape library users guide page 4 other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. For older dell poweredge or powervault systems not listed, see the pdf files attached to this document. The library i bought as nonworking with a robotic fault, it appears as though it had.

Lto5 backs up a staggering 504gb per hour per drive, or a maximum of 2. Powervault tl2000 tl4000 tape library how to install. The host will recognize both a tape drive and a media changer on the same scsi id. Dell powervault tl2000 4000 default router login and password.

Dell powervault tl2000 problem spiceworks community. Forums cleaning tape not shown in libraries 3 dell tl2000. Demonstration on how to manually remove a stuck tape cartridge from an ibm lto1 tape drive. The affordable powervault tl offers expandability and delivers features found previously only in.

On this scsi id logical unit zero is reserved for the tape drive and logical unit one is used for the media changer. Lto7 requires a hotfix for inbox device driver recognition with windows server 2012 and. You will need to know then when you get a new router, or when you reset your router. In this video i teardown an ibm lto3 tape drive and take a quick look at a dell tl2000 lto tape library. Right now the tape library driver is not able to initialize. Now you can enjoy the ease and affordability of an autoloader with the performance, capacity, and reliability of a tape library. So at that time i thought the issue was caused by the tape drive hardware. We have a dell powervault tl4000 with dual lto4 tape drivesfibre channel according to symantecs latest hardware compatibility list for backup. Tape automation dell tl2000 4000 free downloads and. Table of contents dell powervault tl4000tl2000 failover configuration guide this document describes the failover feature, outlines the supported failover configurations for the dell powervault tl4000 and tl2000 products and provides instructions for configuring the library, drives, and host server for failover. This is what i have tried so far, unplugged the cables from server. Tl4000 tl2000 failover guide tm failover is an optional feature available for the dell powervault tl4000 and tl2000 tape libraries.

Nov 11, 2016 how to eject a stuck tape from a tape drive. We have been doing tape backups of our server at work for about 4 years. Solved dell power vault admin password reset spiceworks. Any damage to the tape drive caused by this procedure will be repaired as a nonwarranty repair and may void the existing warranty for the tape drive. The library validates the entered license key and provides a failover enabled message upon successful completion. Dell powervault tl2000 configuration manual pdf download.

User experiencing a stuck tape will be required to return the drive for a 24 hour turnaround of. How to properly install the dell tape tl2000 drivers for. I tried reinstall the drive, reboot, reinstall, reboot. Every now and then, an specific drive drive 1 turns out, being in idle status and the port a move on to status logged out, without reason. I have inherited a dell powervault tl2000 tape library and need to get it working with an existing hp dl380g7. Eventually dell came and replace the driver inside tl2000 and since then it works. Dell powervault tape libraries support for ibm linear tape file system library edition linear tape file system provides a simple method for you to store, backup and. Backup to dells powervault tl2000 page 2 veeam community. Lto5 backs up a staggering 504gb per hour per drive or 1008gb with 2 drives, making the powervault tl2000 tape library ideal for growing dataprotection needs. I work at unicamp state university of sao paulo brazil and we have had problems in our dell powervault tl2000. Tape automation dell tl2000 4000 driver version a02 free. I dont know if it possible to upgrade the firmware and where and how can i find the most recent firmware. L t o 7 t ape drive library firmwar e must be at d.

My simple mind tells me to take all of the tapes out and try again from scratch. If anyone else have a dell powervault tl2000 or tl4000 and have backup exec v11 or v12 and have the same. Dell powervault tl2000 tape library and tl4000 tape. Powervault tl2000 tape library and tl4000 tape library. How to remove tape drive from tape library when it stuck inside the. Automate archive and backup operations and save time with the versatile and expandable tl2000 tape library. Hpe storeever msl2024 tape libraries msl2024 fru removereplace. How to remove tape drive from tape library when it stuck. Dell tl2000 status media attention august 5, 20 february 10, 2014 saars37 data protection manager 2012 sp1 this week i decided to tackle and issue with our tape library that has been there for several months now and dell was unable to give me any feedback as to what might be causing it. For your second drive that keeps asking to be cleaned that drive might need to be replaced as well. We delete comments that violate our policy, which we encourage. Dell powervault 110t lto2l certance press and hold the eject button for more than 5 seconds. Dell powervault tl2000 library chassis no drive refurbished. Dell powervault tl2000 tape library and tl4000 tape library users guide.

A00 free dell windows 200020032003 amd 64bit version 6. Please refer to the dell powervault tl2000 tape library and tl4000 tape library users guide for instructions on accessing and navigating the rmu. Tape stuck in drive on dell powervault solutions experts. Retrieving a tape from a dead dell powervault 124t youtube. It turns out that compression was working all along. Failover is designed to provide automatic path failover to a preconfigured redundant path in the event that a host adapter or control path drive is lost without aborting the current job in process. Tape drive and medium changer disappeared from dev. Now you can enjoy the ease and affordability of an autoloader with the performance, capacity, and reliability of a tape. I could remotely access to gui and could join web interface but after a lot of wrong. Dell tl2000 status media attention liam matthews it.

Ok, 1 month ago, i need to do the same again, tl2000 tape library with dell powervault nx3100 server through a dell sas hba card. The exabyte changer functioned fine attached to our dell poweredge 2400 with windows 2003. Dell tl2000 driver download stivali negozio drivers. Make sure the driver provider for tape drive is symantec and for medium changer it should be microsoftthere is a service removable service always keep it disabled for backup exec to have full control of your devicealso check the system event logs on your backup server. Tl2000 tape stuck in drive need support in saudi arabia. Dell powervault tl4000 importexporteject of tape mediamagazine will not work. We had this this library and if a tape got stuck we could always. I tried a few configuration with the drivers and it took a while until i had found the correct drivers and registry keys. Apr 25, 20 dell tape library tl2000 driver under windows server 2008 r2 sp1 i researched long time to use all drives of our dell tape library tl2000 for dpm backups. The tl2000 has 2 drives, and 1 tape library with 23 slots. The powervault tl2000 tape library offers simple and affordable tape automation for organizations whose dataprotection needs have outgrown autoloader technology. The power supply and control panel for this dell powervault 124t tape autoloader failed with a tape in the drive. The pv was locked and it was not letting me eject using commands on the front panel of the pv. Worm media that is not labeled dell is always two toned with gray on the bottom and uses the respective color chosen by the tape.

Technet dell tape library tl2000 driver under windows server. Lto7 requires a hotfix for inbox device driver recognition with windows server 2012 and windows server 2012 r2. Dell powervault tl2000 user manual page 241 of 283 manualslib. Dell powervault tl2000 backup tape library lto4 sas drive 36. The tape drive will pass the received scsi commands for lun 1 over to the attached. Its just that veeam was not reporting it correctly. After advice regarding what sas hba card to purchase for the dl 380 g7 to connect the two. Dells powervault tl2000 tape library changes the economic of storage if your backup requirements have outgrown autoloader technology, the powervault tl2000 tape library is the ideal next step. We dont use backupexec or the powervault any more so i downloaded a trial version of be2012 for 60 days and installed it on one of our physical server 2008r2. Get drivers and downloads for your dell powervault tl2000. Stuck tape in drive for powervault tl2000 hello michael griffin, what you can try is to disconnect the data cable from your tl2000 and then power cycle the tl 2000 and give it about 10 minutes to rewind the media. Download and install the latest drivers, firmware and software. Dell server workstation poweredge 1950 2950 r610 r710 powervault md3000 md cisco switch, m8024, m8024k, m5424, poweredge me, poweredge r820, dell 4220 rack, dell 4820 rack, dell 2420 rack, powerconnect 6248 r820 m520 md3620i md3600i md3600f md3620f md3220i md3200i md1400 md1420 md3660i md3860i.

Now one of the backup tapes is stuck in the drive and i cant for the life of me figure out how to get it out again. Exabyte tape changer and drive system to a new dell powervault 124t and am having some configuration problems. Dell powervault 110t lto1 press and hold the eject button for more than 5 seconds and release the eject button press eject again to eject tape. The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of commvault systems, inc. With its ultracompact form factor, the tl2000 packs an impressive amount of information in a small amount of space. Change product to keep your data safe, this tool requires twofactor authentication. Hi i have a faulty lto4 tape, which is stuck on the drive sled of a dell powervault tl2000 tape drive. We had this this library and if a tape got stuck we could always release it. I have a dell powervault tl2000, and over the weekend we had a power. I have a faulty lto4 tape, which is stuck on the drive sled of a dell powervault tl2000 tape drive. Backup to dells powervault tl2000 veeam community forums. Scsistuff sells refurbished powervault lto tape autoloaders. The trick was to disconnect the scsi cable, completely power off both server and powervault, reattach the scsi cable, then power them both back up. I have reinstalled server 2016 and now i have issues.

Remove stuck tape from ibm lto1 tape drive duration. Minimum firmware levels for common library features. If the cartridge appears to be stuck in the tape drive, return the tape drive for service. Tapealert flags supported by the ultrium tape drive continued. Hello, i was previously running ms system center 2012 on a windows 2008 server, was working fine. Or, when licensed, for implementation with the powervault tl2000 tl4000s data and control path failover feature. Sas hba for dl380 g7 connecting to dell powervault tl2000. We cant release a magazine or eject a tape and are stuck right now. Remove stuck tape from ibm lto1 tape drive youtube. Swap images more info close tl2000 tape library with lto tape drive support. Dell powervault tl2000 tape library and tl4000 tape library. Dell powervault 110t lto insert a paper clip into the reset hole on the front panel of the drive. Commvault and commvault undertakes no obligation to update, correct or modify any statements made in this forum. Tape stuck in drive sled of powervault tl2000 solved.

View and download dell powervault tl2000 user manual online. While veeam says that unknown and generic devices are not supported, dell support says that for most backup products other than microsoft dpm the tape library must use the default microsoft driver which makes the tape library show up as unknown medium changer in device manager. Dell powervault tl2000 lto5 autoloader scsistuff, llc. Find the default login, username, password, and ip address for your dell powervault tl2000 4000 router. The dell powervault tl tape autoloader is designed to maximize the storage capacity available in a spacesaving 1u rackmount chassis, making it ideal for consolidating multiple or remote application servers for unattended, automated backup. I have a dell powervault tl2000, and over the weekend we had a power outage while the backups were running, now there are tapes stuck in the drive and i am unable to reset the library. Ensur e the minimum version r equir ed to support ultrium 7 tape drives ar e installed on the host. Used the dell tl2000 interface to do an inventory etc but it still say there is a tape problem. Ensure any host applications and software, that use their own device drivers, are at the minimum level required to support ultrium 5 tape. I dont know what is the diagnostic, because all media are dell and they are new media. Page 157 refer to the dell tape device drivers encryption support documentation and the dell lto ultrium tape drive scsi reference documentation for the sense data returned for an encryption operation. Sorry, but when we had a similar incident we had to actually open the juke feeder for the tape drive with a screwdriverremoving screws. The powervault tl4000 tape library is a 4u solution holding up to 48 tapes for a native capacity of up to 72tb with lto5 tape media.

Tl2000 tape library can i upgrade the drive to lto6. However, it is recommended that you us e dell branded media in all powervault lto drives. Dell powervault tl4000 tape drive lto ultrium series sign in to comment. Right now, i have been using a screw driver and sticking it. Dell powervault tape libraries support for ibm linear tape. Stuck tape in drive for powervault tl2000 dell community. Powervault lto tape drives support medi a from all certified media vendors.

361 730 975 1516 201 1221 376 597 1104 1268 1559 1094 901 1052 1285 745 689 86 1369 1377 799 985 525 778 650 1141 593 54 938 87 1513 733 1464 114 1401 680 867 242 705 1184 682 188 952 435 750 1018